Development of Current Employees is Key to Success. Large Corporation Process Judgment IndexTM was used to create best performer models in eleven key occupations. Individual, team and department improvement actions were created build to best performer measures. Performance was measured by a 5-point rating system. Results 42% reduction in Unsatisfactory 86% reduction in Fair 125% improvement…
Improving Selection of Personnel and Matching for Job Fit. Benchmarking best performing customer care employees with the Judgment IndexTM can be used to improve hiring, placement and create effective individual development plans, which reduces turnover losses” in personnel. Insurance Company: Customer Service Division Annual turnover 38% Process We benchmarked those who had been in customer service…
Keeping the RIGHT health care professionals improves patient care and the bottom line. Healthcare System Midwest healthcare system experiences significant improvement in retention. Process Judgment IndexTM was used to assess new and current middle-level managers, RNs and senior-level managers for benchmarked judgement capacities and strength. Guideline job fit and development standards were created for each department.…
Improved performance, better placement, better-matched work groups and job fit within the corporate structure significantly impacts the bottom-line. Fortune 500 Company: Sales Force Company needed a best performer sales model to grow nationally and quickly. Process Three unique sales divisions were identified. Each division was given unique benchmarks for success with top performers being compared…