A recent feature published by The New York Times and The Athletic has brought international attention to an important conversation many organisations are only beginning to explore: How do you truly identify high-performance people before pressure reveals everything? The article highlights the work of Judgment Index™ Consultant Ken Smithmier and examines how elite sporting organisations,…
Most CEOs have access to vast amounts of data. Financial performance. Operational metrics. Compliance reports. But one critical area remains invisible. Human risk. The Missing Layer of Insight Every outcome depends on people. And people operate under: pressure uncertainty competing priorities The real question is: How does this affect their judgement? Why This Matters Now Organisations are facing: increasing complexity faster…
Modern organisations no longer operate within clear boundaries. They rely on complex ecosystems of: contractors subcontractors external partners This creates scale and flexibility. But it also raises a critical question: How do you ensure consistent decision-making across people you don’t directly employ? The Illusion of Control Most organisations assume that policies, inductions, and compliance systems are enough. In reality, these tools only address visible behaviour.…
For decades, organisations have measured risk through compliance. Policies. Procedures. Incident rates. But across leading global frameworks including ISO 45003, Safety II, and High-Reliability Organisation principles, a different reality is emerging: The true driver of performance is not compliance. It is human judgment under pressure. The Shift from Compliance to Capability Traditional risk models focus on what…